Melissa was born in Puerto Rico and raised in Haiti and South Florida. She graduated with a Bachelor of Science degree in Nursing from Florida State University in 1996, and worked as a charge nurse in Intensive Care for 3 years before returning to graduate school. Melissa graduated Magna Cum Laude with a Master of Science degree in Nursing from Florida State University as a Family Practice Nurse Practitioner in the year 2000. She worked in primary care for 6 years prior to specializing in the field of cosmetic dermatology/aesthetics in 2006.

Mrs. Pollock is a published author. Having led and conducted her own research study, her results and analysis of the study were published in the Journal of Perinatal Education. Melissa is a certified Candela Laser and IPL operator, specializing in photorejuvenation, laser skin tightening, laser vein/lesion treatment, and laser hair removal. She holds certifications in Advanced Aesthetics; and in advanced BOTOX® injection techniques. She has extensive training and experience in a multitude of cosmetic dermatologic procedures such as on and off label neurotoxin and filler injections (facial contouring, cheek augmentation, hand rejuvenation, and lip augmentation).

She currently resides in Palm Beach Gardens with her husband and children.